Retail Insight continues work with Marks & Spencer to tackle food waste

We are thrilled to announce the renewal of our partnership with Marks & Spencer (M&S) for another three years. Having worked with them since 2021, we will be continuing to support them in tackling food waste through our cloud-based, WasteInsight solution.

Marks & Spencer, a cornerstone of British retail, operates over 1,000 stores in the UK on top of well known franchises like WH Smith and Moto. Renowned for its high-quality food, clothing, and home products, M&S has consistently been at the forefront of retail innovation and customer satisfaction.

To support M&S’ Plan A strategy, WasteInsight has delivered a dynamic solution that leverages data analytics and machine learning to reduce waste, increase sell-through, and optimise pricing.

“Reducing food waste continues to be a priority as part of Plan A as we work towards being a net zero business across our entire supply chain by 2040.” said Chris Thomas, Head of Product for Store Operations at Marks & Spencer. “We’ll continue to work with Retail Insight to drive waste reduction in all our stores.”

By analysing foundational retail data, WasteInsight is able to utilise a machine learning model to provide dynamic markdown prices designed to encourage sales. Not only does this provide value to both the customer and M&S but the retailer is able to ensure a reduction in food waste.

“We are excited to extend our partnership with Marks & Spencer for another three years,” said Kieran O’Brien, VP of Customer Success - EMEA at Retail Insight. “At Retail Insight, we are proud of the strong relationship we have built with M&S and are committed to delivering innovative solutions that drive success. This renewed contract is a testament to the value and impact of our WasteInsight product, and we are excited about the future of our partnership.”

If you would like to find out more about our dynamic markdown solution you can visit our WasteInsight product page. Equally if you would like to explore more of our products, you can do so here.