AI-Readiness Starts with Accurate Inventory Data

- 4 minute read
- Retail Insight Team
Artificial intelligence is revolutionizing grocery retail. From predictive demand forecasting to real-time inventory tracking, AI-powered solutions are helping retailers optimize stock levels, reduce operational waste, and maximize profitability.
But even the most advanced AI models are only as good as the inventory data that feeds them. If stock records are inaccurate due to phantom or shadow stock, AI-driven replenishment and demand efforts won’t be as effective.
To truly thrive, grocery retailers must prioritize inventory accuracy. In doing so, you drastically improve the return on investment of AI solutions.
How inventory data can undermine AI
Given the historical rise of AI, it is no surprise that retailers and solution providers alike are moving at pace to embrace the technology to improve productivity and revenue. But AI is not yet the panacea. It’s crucial to understand that AI-based solutions are built on data sets, and these need to be accurate to bring the best out of any investment. After all, good decisions are only as good as the information they’re based on!
To understand how to fix bad inventory data, it’s vital to understand the challenges facing a retailer’s inventory record.
Inventory data challenges
The first challenge is the data itself. Many retailers still rely on manual audits conducted once or twice a year. As expected, this opens the door to error, given the chaos of day-to-day store operations. From mis-scans and manual errors to theft and waste, there are numerous reasons why inventory accuracy can drift significantly.
This often leads to two common presentations within the inventory record:
Phantom Inventory: Your system shows stock on hand, but shelves are empty, leading to lost sales and poor customer satisfaction.
Shadow Inventory: Your system indicates zero stock, but inventory is physically in-store. This leads to incorrect replenishment orders, unnecessary shipments, and excess inventory costs.
Retailers relying on inaccurate stock data will experience excess inventory or frequent stockouts, making optimized retail execution even more challenging. In fact, it costs retailers over $1.7 trillion every year from out-of-stocks and overstocks.
We previously wrote about exactly how much inaccurate inventory is really costing retailers in a white paper on the financial impact of poor stock data.
So how can grocery retailers improve inventory accuracy?
Grocery retailers looking to recover lost sales and improve inventory efficiency need a proactive approach to inventory data accuracy. Here’s how leading grocers are leveraging innovative solutions to avoid stockouts, optimize stock levels, and boost inventory accuracy.
1. Implement real-time inventory tracking
Inventory records are most accurate at the point of audit, and whether done by a third party, or in-house, this data can be fed into real-time inventory tracking solutions. These work by monitoring foundational data points (including sales and waste etc...) alongside a retailer's audit data to continuously analyze stock movements. In doing so, a retailer can automatically detect and correct inventory inaccruacy, helping to reduce excess inventory while ensuring optimal availability on store shelves.
2. Use predictive analytics to optimize stock levels
By applying machine learning-based predictive analytics, retailers can identify patterns in inventory distortion and adjust stock replenishment proactively to avoid errors affecting store execution. With accurate inventory data retailers can more precisely prevent overstocking, minimize waste, and boost profitability.
3. Automate replenishment with corrected stock data
For AI-powered replenishment to work effectively, clean and accurate inventory data is essential. By addressing stock inaccuracies first, smart stock control solutions can help prevent overstocking and stockouts, streamlining the process. Syncing this with automated demand planning then allows for adjustments based on real-time shelf movement data, leading to a more efficient and responsive inventory system overall.
In summary, retailers looking to get their inventory levels just right are stepping away from purely relying on manual audits. They are prioritizing modern inventory accuracy solutions which monitor real-time stock levels and automatically trigger replenishments when necessary. This provides valuable insights into stock trends, sales patterns, and optimal reorder timings. Additionally, they enhance operational efficiency by enabling accurate inventory forecasts.
There are many solutions out there for retailers to help with replenishment, forecasting, and inventory accuracy. Whether you choose a point solution or a mixture of technologies, the right approach will depend on your challenges.
Why top retailers trust InventoryInsight
InventoryInsight is designed with accuracy in mind. By leveraging a machine learning approach, we can take a retailer's foundational data and use it to build data models for each store within your estate. In doing so, our solution is able to continually track inventory accuracy, allowing for automatic detection and correction of both phantom and shadow inventory.
This focused approach not only helps prevent losses but also supports retailers in optimizing their replenishment strategies and recovering potential sales. With InventoryInsight, maintaining inventory accuracy becomes a reality, and you get the most out of your AI investments.
Retailers using InventoryInsight see:
- 30x ROI on inventory optimization
- Real-time stock corrections
- Fewer stockouts & improved on-shelf availability
- Higher sales & customer loyalty
Discover how InventoryInsight works and take the first step toward effective, AI-ready inventory management.
Try a risk-free 6-week pilot to test our AI-powered inventory accuracy solution.
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Written by Retail Insight Team
Retail Insight takes data and turns it into action. Our advanced algorithms unlock valuable insights that drive better decision-making for retailers and CPGs.